Easy Returns & Exchanges Register all returns in our quick self-service portal. You’ll get a pre-paid shipping label right away and can track your return every step of the way. You have 30 days from receiving your order to decide. How to Start Your Return To log into the portal below, you’ll need:
- Your Order Number (found in your email confirmation)
- The Email Address you used at checkout
Is the Portal Right for You?
Use the return portal if:
- You bought directly from yelmprotection.com
- Your order was delivered to Sweden, Denmark, or Finland
Contact us at info@yelmprotection.com instead if:
- You bought from a retailer: Returns and exchanges are handled directly by the shop where you purchased your item, following their terms.
- You ordered as a company or riding club: Email us and we’ll handle your return manually.
- You received a damaged or wrong item: Send us your order number and a photo of the item—no need to register a standard return.
- Your order is older than 30 days or not found: Drop us a message and we’ll help you out.
Want to Make an Exchange? If you’d like to exchange an item for a different size or color, please email us directly at info@yelmprotection.com. If your requested item is out of stock, we will issue a full refund so you can reorder whenever it’s back. Important Return Conditions Please ensure all items are returned in their original condition, complete with all original tags, labels, and packaging.
